SHOPPING CART QUICK FIX:
WHEN A CUSTOMER ARRIVES AT OUR STORE USING A LINK FROM ANOTHER SITE OR BY USING A SEARCH ENGINE LINK, THERE IS A LARGE "ENTER SHOP" BUTTON THAT APPEARS ON THE TOP CENTER OF THE FIRST LUBEE'S PAGE THEY LAND ON - THE "LANDING PAGE".
THE "ENTER SHOP" BUTTON MUST BE CLICKED IN ORDER TO ACTIVATE THE SHOPPING CART. IF IT ISN'T CLICKED, THE CART WILL NOT ACCEPT PRODUCTS. NOTE - THIS SOLUTION ONLY APPLIES TO CUSTOMERS WHO HAVE ARRIVED BY A LINK AND HAD THE SHOPPING CART IGNORE ATTEMPTS TO PLACE A PRODUCT IN THE CART.
BEST SOLUTION: YOU CAN ALWAYS USE YOUR BACK BUTTON RIGHT NOW TO RETRACE YOUR STEPS BACK TO YOUR LANDING PAGE AND CLICK THE ENTER SHOP BUTTON. THE BUTTON WILL BE IN THE UPPER CENTER OF THE PAGE. CLICK ON IT, THEN USE YOUR FORWARD BUTTON TO RETURN TO THIS PAGE, THEN ON TO THE PRODUCT PAGE YOU WERE ON ORIGINALLY TO PURCHASE YOUR PRODUCT.
IF THE ENTER SHOP BUTTON IS NOT CLICKED, THE SHOP HAS NO WAY OF KNOWING A CUSTOMER IS SHOPPING, AND THE CART IGNORES ANY ATTEMPT TO PLACE PRODUCT IN IT. ONCE YOU CLICK THE ENTER SHOP BUTTON EVERYTHING WILL WORK FINE.
CAN'T FIND THE "ENTER SHOP" BUTTON? NO PROBLEM - CLICK www.lubees.com AND YOU WILL FAST-TRACK THROUGH THE FRONT DOOR OF OUR SHOP. THEN JUST CLICK ON PRODUCT INDEX (LEFT HAND MARGIN) TO FIND YOUR PRODUCT CATEGORY. YOUR CART WILL BE ACTIVE AND WAITING FOR YOU WITHOUT CLICKING ON AN ENTER SHOP BUTTON.
TO PLACE A PRODUCT IN YOUR CART AFTER CART IS ACTIVE:
1. SIMPLY GO TO ANY PRODUCT PAGE AND ENTER THE NUMERICAL AMOUNT OF THAT PARTICULAR ITEM YOU WISH TO PURCHASE IN THE SMALL WHITE BOX (UPPER RIGHT PORTION OF PAGE) LOCATED NEXT TO THE SMALL BASKET ICON AND EYE ICON.
2. THEN CLICK ON THE BASKET ICON TO ACTUALLY PLACE THE ITEM(S) IN YOUR CART AND REPEAT IN OTHER DEPARTMENTS OR GO AHEAD THROUGH CHECKOUT.
3. YOU CAN VIEW THE ITEMS IN YOUR CART, DELETE UNWANTED ITEMS, MODIFY THE NUMBER AMOUNT PURCHASED OF ANY ITEMS IN THE CART, OR JUST DOUBLE CHECK YOUR CART CONTENTS AND PRICING BY CLICKING ON THE EYE ICON LOCATED TO THE IMMEDIATE RIGHT OF THE SMALL WHITE AMOUNT BOX AND SHOPPING CART ICON ON ANY PRODUCT PAGE.
4. AT ANY TIME IN THE CART PROCESS (BEFORE CLICKING ON CHECK-OUT) YOU CAN RETURN TO THE STORE FOR ADDITIONAL PRODUCT(S) BY USING EITHER YOUR BACK BUTTON, THE PRODUCT INDEX, OR A COMBINATION THEREOF.
THANK YOU FOR YOUR PATIENCE AND FOR CHOOSING LUBEE'S!
IF YOU HAVE ANY FURTHER CART PROBLEMS CALL US 24-7 AT 352-683-3582
